Make sure you receive our Email and Ezines

Increasingly, ISPs (ex., earthlink.net, comcast.net) and mail services (ex., Hotmail) are using filtering systems to try and keep spam out of customers' inboxes. Sometimes, though, they accidentally filter the e-mail that you do want to receive.

Please do not blame your ISP or mail service. The volume of spam is enormous and the algorithms to figure out what is spam (and what is not) are complicated. So mistakes do happen

We all have to deal, unfortunately, with the fallout of what spammers do to the Internet.

Naturally, you want to keep spam out. And you want to receive important fossils-facts-and-finds.com communications -- e-mail replies for contact us, our e-zines if you have subscribed, and any other e-mail that you request (and we only EVER send e-mail that you request).

To make sure that fossils-facts-and-finds mail is not deleted or filtered into a "junk" or "bulk" folder, please add the following domains to your list of trusted senders/your address book/contact list (in your e-mail software) and to your ISP/mail service's whitelist...

• @fossils-facts-and-finds.com

This should guarantee that you will receive whatever e-mail you need. We only EVER send e-mail that you specifically request.

It's a shame to bother you like this, but blame it on the spammers. Your ISP or mail service is only trying to protect you. The bottom line is that things have become so complicated in the ever-escalating war between spammers and ISPs/mail services, that you and we are accidentally caught in their cross-fire.

How do you add fossils-facts-and-finds domains to the so-called "white list"? That varies from ISP/mail service to service...

ISPs* Mail Services Client Side E-mail Or Filter Software AOL (aol.com) ATT&T World Net (att.net) ATT&T Business (attglobal.net) BellSouth (bellsouth.net) EarthLink (earthlink.net) Verizon (verizon.net) Comcast (comcast.net) Other ISP's Gmail Hotmail (or MSN) Yahoo! Mail Other Mail Services Outlook/Eudora Spam Filter Software

*NOTE: If your ISP does not allow you to whitelist a domain, they are failing to meet your most basic of EXPECTATIONS... to receive e-mail from whomever you want. There are many other, customer-focused, ISPs who would love to have your business.

Sorry for the inconvenience, but these circumstances are beyond our control. All you and we can do is work together with the good ISPs and responsible mail services to shut out the spammers, and let the "good guys" through.

Thank You
Fossils-facts-and-finds Customer Support.

P.S. Naturally, once you have verified that the fossils-facts-and-finds domains are whitelisted, it's too late to receive the actual e-mail -- it has already been deleted by your mail service or filter.

So please send us an e-mail via the form at Contact Us. Please tell us which e-mail you did not receive. Include...

• name of fossils-facts-and-finds e-zine or which e-mail you did not get
• your first and last name
• your e-mail address that has now whitelisted fossils-facts-and-finds.com.

We will re-send your e-mail in a jiffy. If you don't get that e-mail, simply switch to a more customer-focused ISP or mail service who deserves your business.

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